{"id":2463,"date":"2024-11-18T14:35:44","date_gmt":"2024-11-18T19:35:44","guid":{"rendered":"https:\/\/findhelp.ca\/?page_id=2463"},"modified":"2024-11-27T10:26:59","modified_gmt":"2024-11-27T15:26:59","slug":"ai-research","status":"publish","type":"page","link":"https:\/\/findhelp.ca\/fr\/ai-research\/","title":{"rendered":"Recherche sur l'IA"},"content":{"rendered":"
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Recherche sur l'IA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Mise en contexte<\/h3>\n

\u25cf Il existe un sentiment g\u00e9n\u00e9ral d\u2019optimisme quant \u00e0 la capacit\u00e9 de l\u2019IA de rationaliser les op\u00e9rations<\/span> Le Minist\u00e8re des Services \u00e0 l\u2019enfance et des Services sociaux et communautaires (MSESC) a financ\u00e9 une \u00e9tude de recherche sur les applications possibles de l\u2019intelligence artificielle (IA) au sein des lignes d\u2019information et d\u2019aiguillage et des lignes d\u2019aide pour la violence fond\u00e9e sur le genre.
\u25cf Il existe un sentiment g\u00e9n\u00e9ral d\u2019optimisme quant \u00e0 la capacit\u00e9 de l\u2019IA de rationaliser les op\u00e9rations<\/span> Findhelp a collabor\u00e9 avec ses partenaires sp\u00e9cialistes en violence fond\u00e9e sur le genre de l\u2019Ontario et ses partenaires en information et aiguillage \u00e0 l\u2019international afin de se pencher sur les applications actuelles, les risques per\u00e7us, les opportunit\u00e9s et les consid\u00e9rations \u00e9thiques de l\u2019IA.
\u25cf Il existe un sentiment g\u00e9n\u00e9ral d\u2019optimisme quant \u00e0 la capacit\u00e9 de l\u2019IA de rationaliser les op\u00e9rations<\/span> L\u2019\u00e9tude comprenait une revue de la documentation et de la recherche afin de bien cerner le contexte actuel, ainsi que des entretiens, des groupes de discussion et une enqu\u00eate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Questions de recherche<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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1. Quelles technologies d\u2019IA et d\u2019automatisation\nsont actuellement utilis\u00e9es ou pourraient\nl\u2019\u00eatre dans la prestation de services de lignes\nd\u2019aide?<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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2. Comment les technologies d\u2019IA peuvent-elles\nam\u00e9liorer l\u2019efficacit\u00e9 et l\u2019efficience des lignes\nd\u2019aide en ce qui a trait \u00e0 la gestion des\ndonn\u00e9es, \u00e0 la prestation de services et aux\nt\u00e2ches administratives?<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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3. Quels sont les risques per\u00e7us et les\nopportunit\u00e9s de l\u2019int\u00e9gration de l\u2019IA du point\nde vue des parties prenantes, y compris les\nutilisateurs des services, le personnel et la\ndirection?<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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4. Quelles consid\u00e9rations techniques, \u00e9thiques\net culturelles doivent \u00eatre prises en compte\nlors de l\u2019int\u00e9gration de l\u2019IA dans les services\nde lignes d\u2019aide destin\u00e9s \u00e0 des populations\ndiverses et vuln\u00e9rables?<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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R\u00e9sultats<\/h3>

\u25cf Il existe un sentiment g\u00e9n\u00e9ral d\u2019optimisme quant \u00e0 la capacit\u00e9 de l\u2019IA de rationaliser les op\u00e9rations<\/span>\u00a0General sense of optimism that AI can<\/span> et d\u2019augmenter, sans la remplacer, la prestation de services humains pour divers syst\u00e8mes de services\u00a0<\/span>(lignes d\u2019aide pour la violence fond\u00e9e sur le genre, prestation de services d\u2019information et d\u2019aiguillage).
<\/span>\u25cf Il existe un sentiment g\u00e9n\u00e9ral d\u2019optimisme quant \u00e0 la capacit\u00e9 de l\u2019IA de rationaliser les op\u00e9rations<\/span> \u25cf Des opportunit\u00e9s d\u2019applications de l\u2019IA dans diverses fonctions ont \u00e9t\u00e9 identifi\u00e9es,\u00a0<\/span>y compris le guichet, le guichet interm\u00e9diaire et l'arri\u00e8re-guichet et les canaux d\u2019acc\u00e8s.
<\/span>\u25cf Il existe un sentiment g\u00e9n\u00e9ral d\u2019optimisme quant \u00e0 la capacit\u00e9 de l\u2019IA de rationaliser les op\u00e9rations<\/span> \u00c9laboration de lignes directrices recommand\u00e9es
<\/span>\u00a0 \u00a0 \u00a0\u25cb<\/span>\u00a0<\/span>D\u00e9velopper des cadres \u00e9thiques pour l\u2019utilisation de l\u2019IA
<\/span>\u00a0 \u00a0 \u00a0\u25cb<\/span> Donner la priorit\u00e9 \u00e0 l\u2019inclusion et \u00e0 la sensibilit\u00e9 aux r\u00e9alit\u00e9s culturelles
<\/span>\u00a0 \u00a0 \u00a0\u25cb<\/span> Mettre en \u0153uvre une mobilisation continue des intervenants
<\/span>\u00a0 \u00a0 \u00a0\u25cb<\/span> Poursuivre les projets pilotes de collaboration
<\/span>\u00a0 \u00a0 \u00a0\u25cb<\/span> Investir dans la formation et le soutien au personnel ; harmoniser l\u2019IA dans les relations de travail
<\/span>\u00a0 \u00a0 \u00a0\u25cb<\/span> Investir dans les outils d\u2019IA et la capacit\u00e9 organisationnelle d\u2019acquisition\/d\u00e9ploiement\/gestion<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Impact<\/h3>

\u25cf\tLe secteur de la violence fond\u00e9e sur le genre et de l\u2019information et aiguillage est bien conscient du potentiel de l\u2019IA ainsi que des opportunit\u00e9s et des risques que cet outil repr\u00e9sente.
\u25cf Le secteur est en avance sur les pressions potentielles du gouvernement et du secteur priv\u00e9 pour mettre en \u0153uvre l\u2019IA, car il poss\u00e8de d\u00e9j\u00e0 d\u2019importantes connaissances, capacit\u00e9s, donn\u00e9es et partenariats.
\u25cf Des consid\u00e9rations et des recommandations cl\u00e9s ont \u00e9t\u00e9 formul\u00e9es, qui peuvent \u00eatre utilis\u00e9es en collaboration avec les pouvoirs publics, les parties prenantes et d\u2019autres acteurs pour plaider en faveur de la mise en \u0153uvre de l\u2019IA.
\u25cf\tL\u2019\u00e9tude fournit des \u00e9l\u00e9ments de recherche qui indiquent de placer les personnes au premier plan et au centre de toutes les discussions sur l\u2019IA.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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AI Research Background \u25cf The Ministry of Children, Community, and Social Services (MCCSS) in Ontario provided funding for a research study into potential applications of Artificial Intelligence within Gender Based Violence (GBV) and Information and Referral (I&R) lines.\u25cf Findhelp collaborated with our GBV partners in Ontario and I&R partners internationally to look at current applications, perceived risks, opportunities,… Lire la suite »Recherche sur l'IA<\/span><\/a><\/p>","protected":false},"author":5,"featured_media":3111,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-2463","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nAI Research - Findhelp Information Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/findhelp.ca\/fr\/ai-research\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI Research - Findhelp Information Services\" \/>\n<meta property=\"og:description\" content=\"AI Research Background \u25cf The Ministry of Children, Community, and Social Services (MCCSS) in Ontario provided funding for a research study into potential applications of Artificial Intelligence within Gender Based Violence (GBV) and Information and Referral (I&R) lines.\u25cf Findhelp collaborated with our GBV partners in Ontario and I&R partners internationally to look at current applications, perceived risks, opportunities,… Lire la suite »AI Research\" \/>\n<meta property=\"og:url\" content=\"https:\/\/findhelp.ca\/fr\/ai-research\/\" \/>\n<meta property=\"og:site_name\" content=\"Findhelp Information Services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Findhelp211\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-27T15:26:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/findhelp.ca\/wp-content\/uploads\/2023\/10\/canada_wordmark_lg-png.png\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"100\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/findhelp.ca\/ai-research\/\",\"url\":\"https:\/\/findhelp.ca\/ai-research\/\",\"name\":\"AI Research - Findhelp Information Services\",\"isPartOf\":{\"@id\":\"https:\/\/findhelp.ca\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/findhelp.ca\/ai-research\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/findhelp.ca\/ai-research\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/findhelp.ca\/wp-content\/uploads\/2026\/02\/cropped-Untitled-design-1-1.png\",\"datePublished\":\"2024-11-18T19:35:44+00:00\",\"dateModified\":\"2024-11-27T15:26:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/findhelp.ca\/ai-research\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/findhelp.ca\/ai-research\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/findhelp.ca\/ai-research\/#primaryimage\",\"url\":\"https:\/\/findhelp.ca\/wp-content\/uploads\/2026\/02\/cropped-Untitled-design-1-1.png\",\"contentUrl\":\"https:\/\/findhelp.ca\/wp-content\/uploads\/2026\/02\/cropped-Untitled-design-1-1.png\",\"width\":512,\"height\":512},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/findhelp.ca\/ai-research\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/findhelp.ca\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"AI Research\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/findhelp.ca\/#website\",\"url\":\"https:\/\/findhelp.ca\/\",\"name\":\"Findhelp Information Services\",\"description\":\"People Connected. 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