{"id":558,"date":"2022-10-06T20:10:06","date_gmt":"2022-10-06T20:10:06","guid":{"rendered":"https:\/\/findhelp.ca\/?page_id=558"},"modified":"2025-09-29T11:50:24","modified_gmt":"2025-09-29T15:50:24","slug":"community-lines","status":"publish","type":"page","link":"https:\/\/findhelp.ca\/fr\/programs-and-services\/community-lines\/","title":{"rendered":"Community Information and Referral Lines"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"558\" class=\"elementor elementor-558\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-e66b00a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e66b00a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fbb0097\" data-id=\"fbb0097\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-b764a55 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b764a55\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d86daf2\" data-id=\"d86daf2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa291e0 elementor-widget elementor-widget-text-editor\" data-id=\"fa291e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Lignes d\u2019information et de r\u00e9f\u00e9rence communautaires<\/h1>\n<p>Findhelp operates 211, the award-winning 3-digit phone and online service which helps Ontarians connect to the complete range of government and community-based health and social services available in their communities.&nbsp;Findhelp is a charitable, nonprofit agency providing public access to information about community and social services.<\/p>\n<p>24 heures par jour, 7 jour par semaine, des professionnels qualifi\u00e9s en information et r\u00e9f\u00e9rence r\u00e9pondent aux appels et \u00e9valuent les besoins des appelants et les aiguillent vers les ressources les mieux adapt\u00e9es.&nbsp;<\/p>\n<p>La base de donn\u00e9es des ressources 211 contient plus de 60 000 entr\u00e9es, ce qui en fait la base de donn\u00e9es des services \u00e0 la personne la plus compl\u00e8te de la province. En combinant les donn\u00e9es d\u00e9mographiques et les besoins en renseignement des appelants recueillis au cours des appels, 211 peut fournir au public, aux organismes et planificateurs des donn\u00e9es riches sur l\u2019offre et la demande de services \u00e0 la personne en Ontario.&nbsp;<\/p>\n<p>211 est un num\u00e9ro de t\u00e9l\u00e9phone facile \u00e0 retenir, comme 311, 411 et 911. Chacun de ces num\u00e9ros peuvent vous procurer des renseignements ou services pr\u00e9cieux.&nbsp;<\/p>\n<h2>Les lignes sp\u00e9cialis\u00e9es donnent acc\u00e8s \u00e0:<\/h2>\n<p><strong>Services de soutien aux hommes victimes de violence sexuelle :<\/strong> Service de soutien aux hommes victimes de violence sexuelle, qu'ils soient r\u00e9cents etanciens.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.ontario.ca\/fr\/page\/demandez-de-laide-en-cas-de-violence\" target=\"_blank\" rel=\"noopener\">https:\/\/www.ontario.ca\/fr\/page\/demandez-de-laide-en-cas-de-violence<\/a><\/li>\n<li><b>Sans frais :<\/b> <span style=\"font-weight: 400;\">1-866-887-0015 <\/span><\/li>\n<\/ul>\n<p><b>Ligne d'aide aux victimes (LAV) : <\/b><span style=\"font-weight: 400;\">Fournit des services aux victimes d'actes criminels en Ontario et offre aux victimes d'actes criminels et \u00e0 leurs familles l'acc\u00e8s \u00e0 un large \u00e9ventail de services, y compris ducounseling, une aide financi\u00e8re et d'autres formes de soutien.<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/www.ontario.ca\/fr\/page\/demandez-de-laide-en-cas-de-violence\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.ontario.ca\/fr\/page\/demandez-de-laide-en-cas-de-violence<\/span><\/a><\/li>\n<li>Sans frais : 1-888-579-2888<\/li>\n<\/ul>\n<p><strong>ReportON : <\/strong><span style=\"font-weight: 400;\">Ligne de signalement d'abus ou de n\u00e9gligence soup\u00e7onn\u00e9es ou observ\u00e9s \u00e0 l'\u00e9gard d'un adulte ayant une d\u00e9ficience intellectuelle (par l'interm\u00e9diaire des Services 211 Ontario).<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/www.ontario.ca\/fr\/page\/signaler-les-cas-de-maltraitance-et-de-negligence-legard-des-personnes-adultes-ayant-une\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.ontario.ca\/fr\/page\/signaler-les-cas-de-maltraitance-et-de-negligence-legard-des-personnes-adultes-ayant-une<\/span><\/a><\/li>\n<li>Sans frais : 1-800-575-2222&nbsp;<\/li>\n<\/ul>\n<p><b>Conseils juridiques ind\u00e9pendants pour les survivants d'agression sexuelle :&nbsp;<\/b><span style=\"font-weight: 400;\">Conseils juridiques gratuits aux personnes admissibles, par t\u00e9l\u00e9phone ou chat vid\u00e9o d'un ou plusieurs avocats sur la liste de r\u00e9f\u00e9rence.<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/www.ontario.ca\/fr\/page\/avis-juridiques-independants-survivants-survivantes-agression-sexuelle\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.ontario.ca\/fr\/page\/avis-juridiques-independants-survivants-survivantes-agression-sexuelle<\/span><\/a><\/li>\n<li>Sans frais : 1-855-226-3904<\/li>\n<\/ul>\n<p><b>Services de l\u2019Ontario pour les personnes ayant une d\u00e9ficience intellectuelle (SOPDI) : <\/b><span style=\"font-weight: 400;\">Point d'acc\u00e8s aux services aux adultes ayant une d\u00e9ficience intellectuelle financ\u00e9s par le minist\u00e8re des Services \u00e0 l'enfance et des Services sociaux et communautaires (MSESC) de l'Ontario.<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/www.sopdi.ca\/fr\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.sopdi.ca\/fr\/<\/span><\/a><\/li>\n<li>Sans frais : 1-855-372-3858<\/li>\n<\/ul>\n<p><b>Surrey Place : <\/b><span style=\"font-weight: 400;\">Tous les programmes ciblant les nourrissons, les enfants et les jeunes  : Soutien  aux enfants de la naissance \u00e0 l'entr\u00e9e \u00e0 l'\u00e9cole, qui ont une d\u00e9ficience intellectuelle et\/ou un risque de retard de d\u00e9veloppement. <\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/www.surreyplace.ca\/services\/infant-and-child-development-program\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.surreyplace.ca\/services\/infant-and-child-development-program\/<\/span><\/a><\/li>\n<li>Sans frais: 1-833-575-5437<\/li>\n<\/ul>\n<p><b>Ligne de soutien aux aidants naturels de l\u2019Ontario : <\/b><span style=\"font-weight: 400;\">Un guichet unique pour obtenir de l'information et des recommandations qui associent les personnes aidantes naturelles au soutien dont elles ont besoin. <\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/ontariocaregiver.ca\/fr\/ligne-dassistance\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/ontariocaregiver.ca\/fr\/ligne-dassistance\/<\/span><\/a><\/li>\n<li>Sans frais : 1-833-416-2273<\/li>\n<\/ul>\n<p><strong>Allo J\u2019\u00e9coute :<\/strong> Un service gratuit et confidentiel pour les \u00e9tudiants postsecondaires de l'Ontario offrant des conseils et des r\u00e9f\u00e9rences.<\/p>\n<ul>\n<li><a href=\"http:\/\/www.allojecoute.ca\" target=\"_blank\" rel=\"noopener\">http:\/\/www.allojecoute.ca<\/a><\/li>\n<li>Sans frais : 1-866-925-5454<\/li>\n<\/ul>\n<p><b>La Community Benefits Directory Line :<\/b> <span style=\"font-weight: 400;\">Destin\u00e9e aux utilisateurs du Toronto Community Benefits Network (TCBN) et aux personnes et autres parties int\u00e9ress\u00e9es par les programmes du TCBN qui offrent des opportunit\u00e9s d\u2019emploi, d\u2019apprentissage et de mentorat pour les groupes en qu\u00eate d\u2019\u00e9quit\u00e9 dans l\u2019industrie de la construction \u00e0 Toronto. La CBD Line aide \u00e9galement les appelants pour de l\u2019orientation vers d\u2019autres programmes, services et soutiens, tels que l\u2019aide financi\u00e8re, la garde d\u2019enfants, l\u2019immigration, la sant\u00e9 et la s\u00e9curit\u00e9 alimentaire.<\/span><\/p>\n<ul>\n<li>Toll Free: &nbsp;855-258-7375<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2740fc9\" data-id=\"2740fc9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39b3ba5 elementor-widget elementor-widget-text-editor\" data-id=\"39b3ba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les personnes qui r\u00e9pondent \u00e0 ces appels sont des sp\u00e9cialistes qualifi\u00e9s en information et r\u00e9f\u00e9rence (I&amp;R), dont la plupart ont des ant\u00e9c\u00e9dents professionnels en services sociaux et de nombreuses ann\u00e9es d\u2019exp\u00e9rience de premi\u00e8re ligne.<\/p><blockquote><p><em>\u00ab Je suis \u00e0 la recherche d\u2019une banque alimentaire \u00e0 Etobicoke. \u00bb<\/em><\/p><p>\u00a0<\/p><p><em>\u00ab J\u2019ai perdu mon passeport. Comment puis-je le faire remplacer ? \u00bb<\/em><\/p><p>\u00a0<\/p><p><em>\u00ab Y a-t-il un programme du gouvernement pour payer les frais de scolarit\u00e9 de ma fille ? \u00bb<\/em><\/p><p><em>\u00ab Mon voisin \u00e2g\u00e9 est veuf et il semble que personne ne vienne jamais lui rendre visite. Y a-t-il un service communautaire pour s\u2019occuper de lui ? \u00bb<\/em><\/p><p>\u00a0<\/p><p><em>\u00ab Je suis sans emploi depuis maintenant deux ans, et je crains de perdre ma maison. Je dois subvenir aux besoins de mon \u00e9pouse et de mes deux jeunes enfants. Je suis d\u00e9sesp\u00e9r\u00e9, aidez-moi! \u00bb<\/em>se\u00a0<em>help!<\/em>\u00a0&#8220;<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Community Information and Referral Helplines Findhelp operates 211, the award-winning 3-digit phone and online service which helps Ontarians connect to the complete range of government and community-based health and social services available in their communities.&nbsp;Findhelp is a charitable, nonprofit agency providing public access to information about community and social services. Calls are answered 24 hours&hellip;&nbsp;<a href=\"https:\/\/findhelp.ca\/fr\/programs-and-services\/community-lines\/\" rel=\"bookmark\">Lire la suite &raquo;<span class=\"screen-reader-text\">Community Information and Referral Lines<\/span><\/a><\/p>","protected":false},"author":2,"featured_media":3111,"parent":599,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-558","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Community Information and Referral Lines - Findhelp Information Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/findhelp.ca\/fr\/programs-and-services\/community-lines\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Community Information and Referral Lines - Findhelp Information Services\" \/>\n<meta property=\"og:description\" content=\"Community Information and Referral Helplines Findhelp operates 211, the award-winning 3-digit phone and online service which helps Ontarians connect to the complete range of government and community-based health and social services available in their communities.&nbsp;Findhelp is a charitable, nonprofit agency providing public access to information about community and social services. 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