Training

Findhelp l 211 Agency Specific Training, 2025

Findhelp’s Agency In Person Training Series for new and experienced agency staff

2025 Workshop Registration Coming Soon

Findhelp| 211 Training & Development Agency Specific Workshops provide specific foundational skills-building workshops that are engaging, in-depth, interactive sessions.

We offer practical Information and Referral (I&R) Training workshops for community and social service practitioners. Participants are encouraged to join in discussions, activities, exercises, and content that will expand their knowledge and build their skills.

In-person sessions are a great way to network with other social service providers!

1 Day Workshop – Understanding the Human Services System

2 Day Workshop – Information, Referral and Communication Skills Workshop

Here are some agencies whose staff have recently gained skills during our 2024 Findhelp Training Workshops

North York Women's Centre

Romero House

Ontario Federation of Cerebral Palsy

Rexdale Community Health Centre

Alexandra Park Neighbourhood Learning Centre

Youth Unlimited (TYFC)

ARS Toronto Roubina Social Services

Catholic Cross Cultural Services

Community Legal Clinic of York Region

Community Family Services of Ontario

The Cross-Cultural Community Services Association

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Here is some feedback from participants of our 2024 Findhelp Training Workshops

The sessions on "Understanding the Human Services System" and "Information, Referral and Communication Skills" have made a real difference in my work.

I've been able to apply what I learned to better assess client needs and navigate available resources. Since implementing these skills, I've noticed that my communication with clients has improved significantly. I feel more confident guiding them and connecting them to the right services, which ultimately helps me serve our community more effectively.

Faed is a wonderful teacher and facilitator. He made it easy for each of us to share our different work experiences, so I learned a lot, and now understand more about the different and many services in Toronto. Having a wider understanding of the Human Services System really helps me in my work and the help I am able to give to my clients.

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Workshops delivered by Instructor Faed Hendry, Findhelp l 211

*Registration is on a first come first served basis.
Once we have reached registration capacity (24 people) we will add remaining registrants to a waiting list.

If you have any questions can email us at: Findhelp Training training@findhelp.ca